Orders usually take around 48 hours to ship out, for 98% of orders, customs duty is prepaid. The table below is a rough estimate for shipping time:
Country
Shipping time
United States (USA)
7 - 12 business days
United Kingdom (UK)
6 - 10 business days
Germany
6 - 10 business days
Australia
7 - 12 business days
Canada
7 - 12 business days
Italy
6 - 10 business days
France
6 - 10 business days
Rest of World
5 - 30 business days
LOST/MISSING PACKAGES
Killa is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
52% Cotton, 48% Polyester
360g/m²
Wash on the reverse side with neutral detergents. Do not soak, expose to the sun, and bleach. Iron, steam, or tumble dry at low temperature(max 30℃ or 90℉).
